Volunteer Listeners help us collect qualitative information about the experiences of the older people who take part in Time to Shine funded projects. This is an important part of Time to Shine’s evaluation locally, which helps us learn about what works and what doesn’t.
Volunteers receive training to do the role then, working in pairs, go and meet with older people in different settings across Leeds. They have a conversation with someone who wants to give their views, ‘guided’ by some prompt questions. This helps us get answers to some of the questions we are still working on. The volunteers make notes during the conversation and write them up afterwards for our evaluators at the Centre for Loneliness Studies to add to the larger evaluation.